With full trade knowledge, the mission of Customer Success is to promote evolution through the platform, adding value to the operation through our solutions. After the implementation, our team will be ready to maximize the numbers of your operation with continuous follow-up of the platform performance.
The implementation is a moment in which you and your team depend on all support necessary to master the use of Agile Promoter in a short period. Our team will guide you during this learning process.
The dynamism of trade marketing has a different challenge every day. Specialist consultants will discuss strategies and improvements in the operation so that your success will not be temporary.
Empower people with the knowledge they need for a good performance through a solid, global training structure. All this so you become an expert in Agile Promoter.
Access anytime, anywhere! We produce updated material so that you can learn independently and know all about the use of our technology.
If anything changes or if we launch a new feature, you will be the first to know. We will be constantly letting you know about updates related to the product, improvement notifications and success cases.
Experience and innovation channels
Smiles and complicity: it is what you can expect when getting in touch with our Experience and Innovation Channels. We believe that it is not enough to have a skilled team, ready to solve day-to-day issues that might come up with the use of technology.
The Experience and Innovation Channel team is ready to provide the best customer care when you need it most. CSAT, the indicator used to evaluate our service, points out that we reached 97% satisfaction rate among Agile Promoter customers. We are continuously pursuing improvement and evolution.
We are Involved
Bring the best experience to our external and internal customers by using our products, continuously innovating through data and human behavior analysis.
Excellence in execution at the point of sales depends on the excellence of your data monitoring. With BI Connect, you conveniently access the indicators and integrate your operation’s database to an intelligence system.