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Accuracy in information from backoffice to point of sales

The Agile Promoter simplified the agency’s data collection in order to verify the veracity of information to have more efficient Operations and satisfied customers.

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Cafe

I am able to see the location of the promoters, if he/she already checked in the point of sales to solve a customer’s doubt and if some information needed has already been provided, all this in real time. The Agile Promoter is a complete system and our customers are more satisfied after the implementation of the system.

Pamela Morosso

COORDINATOR - Café

Challenge

Lost information, long deadlines and inaccuracy in transferences to customers were the gaps that lead Café to look for a technology for trade marketing management. The customers contracted a given number of visits and the agency was not able to prove these visits were paid.

Solution

After meeting Agile Promoter, the team experienced the ease of creating reports and showing the results of their actions to the customers. Technology became a differential of all services provided by the agency:

Benefits

With 100% control of the team in the hands of supervisors and coordinators, the reality of the agency has changed. The work of the promoters gained visibility and managers started to count on more dynamic reports and with true information collected in field.

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This can be the beginning of something amazing!

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